Shipping policy
What is your typical turn around time? - Our current turn around time is 1-3 business days.
Do you combine orders when multiples are made? - Yes, we do combine orders! If there are any issues with shipping overages we will refund after the shipping label has been printed.
What are your policies on returns/exchanges/cancellations?
We offer returns on a case by case basis when it comes to candles. If anything is broken, or damaged, we are happy to help or replace as long as we have proof of damage.
Due to the nature of most of our products, we do NOT allow returns on soaps and bath bombs.
ALL SALES ARE FINAL.
My order is lost/stolen, or something has come damaged. What should I do? - Please reach out to us. We will get you set up with new product replacements ASAP.
Do you do bulk or wholesale pricing? - We do. Please contact us for discounts.
Do you do custom orders? - We absolutely do. Please contact us.
Do you ship internationally?
We currently do not ship out of the United States, but hope to add that to our business soon.
We ship via USPS, and Priority.